Shipping Policy
Shipping & Delivery
Seamless Global Dispatch
At Polo By Carlos Diaz, we understand that true luxury extends beyond the product itself—it encompasses the entire experience. We have strategically positioned our dispatch centers across the globe to ensure your pieces arrive swiftly, securely, and without the hassle of unexpected import taxes.
UK
Enjoy the ultimate convenience with our expedited domestic dispatch service for all orders across the United Kingdom. Free Next Day Delivery
EU
All European orders are securely dispatched directly from our facilities located strictly within the European Union. No Customs or Import Duties
USA
All United States orders are swiftly dispatched directly from our domestic warehousing facilities located within the US. No Customs or Import Duties
Delivery Details
Order Processing
Orders are typically processed and handed over to our premium courier partners within 24 hours of purchase, excluding weekends and public holidays.
Secure Tracking
As soon as your Polo By Carlos Diaz piece begins its journey, you will receive a confirmation email containing a direct tracking link to monitor its progress in real-time.
Require further assistance with a delivery?
Please connect with our dedicated concierge team via the online chat in the bottom right corner of your screen.